Download Center
Use the primary line first; if the primary route is slow, switch to a backup line.
Related Guides
Client
Client Program
The main client package used to launch the software and connect to the service environment.
Best starting point for new devicesSupports Windows 10 through the latest Windows 11 releases
Runtime
VC++ Runtime
Install this first if the system is missing required runtime components for the client or related tools.
Useful when the app cannot startHelps prepare dependent environments
Server
Cloud Map
Full deployment package for private hosting, available for both Windows and Linux environments.
Best for first-time server setupChoose the server package that matches your target system
Patch
Cloud Map Patch
Smaller update package for existing server deployments, useful for faster upgrades and reduced bandwidth usage.
Designed for existing deploymentsSmaller package for faster updates
If the transfer speed is slow, switch to the backup line or use a downloader that supports resume.